# Terms and Conditions for [Agro.com.bd](https://agro.com.bd)
**Effective Date:** 09 May 2026
**Last Updated:** 09 May 2026
Welcome to [Agro.com.bd](https://agro.com.bd) (“Agro”, “Platform”, “Company”, “we”, “our”, or “us”).
These Terms and Conditions (“Terms”) govern your access to and use of our website, applications, marketplace, AI services, forums, and all related services provided through [Agro.com.bd](https://agro.com.bd).
By accessing or using our services, you agree to comply with these Terms. If you do not agree, you must discontinue use of the platform immediately.
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# 1. Definitions
For the purpose of these Terms:
* **Buyer/Customer** means any person purchasing products or services through the platform.
* **Farmer** means any agricultural producer listing products, livestock, crops, or services.
* **Vendor/Seller** means any business or individual selling goods or services through the platform.
* **Affiliate** means any individual or entity promoting Agro.com.bd in exchange for commissions or rewards.
* **User** means any visitor, registered member, customer, seller, affiliate, or service provider using the platform.
* **Content** means any text, image, video, listing, review, message, or data uploaded to the platform.
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# 2. Eligibility
By using the platform, you confirm that:
* You are at least 18 years old, or using the platform under lawful supervision.
* Information provided by you is accurate and current.
* You are legally capable of entering binding agreements under applicable law.
We reserve the right to suspend or terminate accounts providing false information.
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# 3. User Accounts
Users may need to create accounts to access certain services.
You are responsible for:
* Maintaining account confidentiality
* Protecting login credentials
* All activities under your account
* Providing accurate registration information
We may suspend or terminate accounts involved in fraud, abuse, illegal activity, or policy violations.
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# 4. Marketplace Services
[Agro.com.bd](https://agro.com.bd) provides a digital marketplace connecting buyers, farmers, vendors, and affiliates.
We may provide:
* Product listings
* Agricultural marketplace services
* AI chatbot support
* Delivery coordination
* Community forums
* Payment integrations
* Advertising opportunities
* Affiliate systems
We are not the direct owner of all listed products unless explicitly stated.
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# 5. Buyer / Customer Terms
Buyers agree that:
* Orders placed are legally binding.
* Product availability may vary.
* Prices may change without prior notice.
* Buyers must provide accurate delivery information.
* Buyers must not misuse refund systems or payment disputes.
Buyers should inspect products upon delivery and report issues within the stated return period.
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# 6. Farmer & Vendor Terms
Farmers and vendors agree to:
* Provide accurate product descriptions
* Maintain lawful business practices
* Deliver quality products
* Avoid counterfeit, harmful, or illegal products
* Comply with food safety and agricultural regulations
* Fulfill orders responsibly
Prohibited listings include:
* Illegal products
* Fraudulent items
* Misleading advertisements
* Dangerous or restricted goods
* Copyright-infringing content
We reserve the right to remove listings or suspend sellers without prior notice.
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# 7. Affiliate Program Terms
Affiliates agree that:
* Promotional activities must be lawful and ethical.
* Spam, fake traffic, or fraudulent referrals are prohibited.
* Commissions may be withheld for suspicious activity.
* Agro.com.bd may modify affiliate structures at any time.
We reserve the right to terminate affiliate accounts involved in abuse or manipulation.
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# 8. Payments & Transactions
Payments may be processed through third-party payment providers.
Users agree that:
* Payment information provided is lawful and authorized.
* Additional payment verification may be required.
* Transaction fees may apply in certain cases.
We are not responsible for failures caused by banks, gateways, telecom operators, or third-party financial services.
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# 9. Delivery & Logistics
Delivery timelines are estimates and may vary due to:
* Weather conditions
* Transportation issues
* Regional limitations
* Seller delays
* Force majeure events
Risk of product loss may transfer upon successful delivery confirmation.
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# 10. Refunds & Returns
Refunds and returns are subject to platform policies and seller conditions.
Refunds may be denied if:
* Products are damaged by the buyer
* Return deadlines expire
* Fraudulent claims are detected
* Returned products differ from original condition
Processing times may vary depending on payment providers.
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# 11. AI Chatbot & Advisory Disclaimer
Some platform services may use artificial intelligence or automated systems.
Users acknowledge that:
* AI responses may contain inaccuracies
* Agricultural advice should be independently verified
* The platform does not guarantee farming outcomes, crop yields, profits, or disease prevention
Professional consultation should be obtained for critical agricultural, legal, financial, or medical decisions.
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# 12. Community Forum & User Content
Users may post content including:
* Questions
* Reviews
* Comments
* Images
* Videos
* Discussions
Users must not post:
* False information
* Hate speech
* Harassment
* Pornographic material
* Malware or harmful code
* Copyright-infringing content
* Illegal content
By posting content, users grant Agro.com.bd a non-exclusive license to display, store, and distribute such content within platform operations.
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# 13. Intellectual Property
All platform branding, software, logos, graphics, content, and system designs are owned by or licensed to Agro.com.bd unless otherwise stated.
Users may not:
* Copy platform systems
* Reverse engineer software
* Reproduce branding
* Use content without authorization
Unauthorized use may result in legal action.
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# 14. Prohibited Activities
Users must not:
* Commit fraud or scams
* Manipulate reviews or ratings
* Use bots or automated abuse systems
* Attempt unauthorized access
* Interfere with platform security
* Upload viruses or malicious software
* Violate applicable laws
We may investigate and take legal action where necessary.
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# 15. Suspension & Termination
We may suspend or terminate accounts for:
* Policy violations
* Fraudulent activities
* Abuse of platform services
* Security threats
* Legal compliance requirements
Termination may occur without prior notice in serious cases.
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# 16. Limitation of Liability
To the maximum extent permitted by law:
* Agro.com.bd is provided on an “as-is” and “as-available” basis.
* We do not guarantee uninterrupted service.
* We are not liable for indirect, incidental, or consequential damages.
* We are not responsible for disputes between users, buyers, vendors, or affiliates.
Users utilize the platform at their own risk.
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# 17. Indemnification
Users agree to indemnify and hold harmless Agro.com.bd, its owners, employees, affiliates, and partners against claims, damages, liabilities, and expenses arising from:
* Violation of these Terms
* Misuse of the platform
* User-generated content
* Violation of applicable laws
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# 18. Third-Party Services
The platform may integrate third-party services including:
* Payment gateways
* Logistics providers
* Advertising services
* Analytics tools
* AI providers
We are not responsible for third-party systems, policies, or service interruptions.
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# 19. Privacy
Use of the platform is also governed by our Privacy Policy:
[Agro.com.bd Privacy Policy](https://agro.com.bd/privacy-policy)
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# 20. Changes to Terms
We reserve the right to modify these Terms at any time.
Updated Terms will be posted at:
[Agro.com.bd Terms Page](https://agro.com.bd/terms-and-conditions)
Continued use of the platform after updates constitutes acceptance of revised Terms.
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# 21. Governing Law & Jurisdiction
These Terms shall be governed by the laws of Bangladesh.
Any disputes arising from platform use shall be subject to the jurisdiction of competent courts in Bangladesh.
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# 22. Contact Information
For legal or support inquiries:
**Agro.com.bd**
Website: [Agro.com.bd](https://agro.com.bd)
Email: [support@agro.com.bd](mailto:support@agro.com.bd)
Phone: +8801351645544
Address: Dhaka, Bangladesh
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# 23. Acceptance of Terms
By using [Agro.com.bd](https://agro.com.bd), you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
